Technical Support

Need help with a level, a visual issue, or a bug?

Send an email to support and include as much detail as you can. Device model, iOS version, app version, screenshots, and the exact issue flow are the fastest way for us to reproduce a problem.

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Support email ismailharroudi90@gmail.com

App version Latest public build

Before you contact us

Restart the app and reopen the affected level or screen.
Confirm the issue still happens on the latest App Store version.
For balance or cash display issues, note your current level and what was shown on screen.
Check whether your progress issue is limited to one device.
Include screenshots or a short screen recording when possible.

Please include

Device model and iOS version.
App version number.
What you expected to happen.
What actually happened.
Whether the issue is repeatable.
For candy, cash, or button issues, include the item, level, or dialog involved.

Gameplay stuck

If matching or elimination no longer behaves as expected, tell us the level context and whether the issue happened after using Undo, Magnet, or Shuffle.

Cash and balance questions

If something looks wrong around the cash button, balance display, or account entry, include the exact screen and the last action you took before the issue appeared.

Settings and privacy

You can also contact us for sound settings, vibration, notifications, language selection, permission prompts, or privacy-related questions.