Your data, explained in plain language.
Effective date: September 15, 2026. This Privacy Policy explains how Sweet Go collects, uses, stores, and shares information when you use the app.
1. Information we may collect
- Gameplay and local progress: level progress, coin balance, power-up counts, settings choices, and other local game state needed to keep your session working.
- Reward-related local data: balance displays or account details you choose to enter in features presented inside the app.
- Device and identifier data: device model, operating system version, language, crash details, and other diagnostic data needed to improve stability.
- Usage data: general information about app activity, feature use, and performance so we can maintain and improve Sweet Go.
- Support information: information you choose to send when contacting support, such as screenshots, device details, and your email message.
2. How we use information
- To operate core gameplay and save local progress.
- To display and maintain reward balance, payout channel selection, and related progress screens.
- To diagnose crashes, fix bugs, and improve app stability.
- To understand feature usage and improve balancing, onboarding, and progression pacing.
- To respond to support requests and investigate reported issues.
3. Local storage
Sweet Go stores core gameplay progress on your device. This can include level progress, coin balance, reward balance, saved account details, achievement or task progress, workshop state, object placement, and user settings. If you remove the app, locally stored progress may be deleted unless your device restores it.
4. Third-party services
Sweet Go may rely on service providers that help with crash reporting, analytics, infrastructure, customer support, and other normal app operations. Any such provider processes data under its own policies and applicable law.
5. Sharing of information
We do not sell personal information in the ordinary sense of selling player lists. We may share limited data with service providers that help us run the app, measure performance, prevent abuse, and respond to support needs.
6. Data retention
Retention depends on the type of data. Local app data remains on your device until you delete the app or clear app data. Support emails remain in our support mailbox for as long as needed to address the issue and maintain business records.
7. Children's privacy
Sweet Go is intended for a general audience. We take reasonable steps to comply with applicable child privacy requirements and expect any third-party providers we use to do the same within their own compliance programs.
8. Your choices
- You can manage privacy permissions through your device settings.
- You can choose whether to provide account details inside optional in-app flows.
- You can stop using the app and remove local data by uninstalling it from your device.
- You can contact support to ask privacy-related questions.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised effective date.